Captions
85% of videos are watched without sounds on Facebook.
80% of people who use captions are not D/deaf or hard of hearing

Provide your videos’ viewers with a richer experience and equal access to information with 99% accurate captions. Improve SEO rankings and ROI while meeting compliance requirements.

Gold

  • 99% Accuracy Guaranteed
  • Meet ADA Compliance Guidelines
  • Equal Access to Information
  • Basic Audio Descriptors
  • Intelligent Caption Frame Creation
  • Human Editing & QA
  • Multiple File Formats Available

Platinum

  • 99% Accuracy Guaranteed
  • Meet ADA Compliance Guidelines
  • Entirely Human-Based Approach
  • Detailed Audio Descriptors
  • Each Caption Frame Hand Crafted
  • Sensitivity to On-screen Content
  • Multiple File Formats Available

Gold Level is Ideal For:

  • Online Lectures
  • E-Learning
  • Training Materials
  • Webinars
  • Recorded Zoom Meetings
  • Town Hall Meetings
  • YouTube Channels

Platinum Level is Ideal For:

  • Marketing Materials
  • Advertisement
  • Promotional Videos
  • Documentaries
  • Comedy
  • Art Films
  • Theatre/Opera/Concerts
  • Web Series

Gold

  • 99% Accuracy Guaranteed
  • Meet ADA Compliance Guidelines
  • Equal Access to Information
  • Basic Audio Descriptors
  • Intelligent Caption Frame Creation
  • Human Editing & QA
  • Multiple File Formats Available
Gold Level is Ideal For:
  • Online Lectures
  • E-Learning
  • Training Materials
  • Webinars
  • Recorded Zoom Meetings
  • Town Hall Meetings
  • YouTube Channels

Platinum

  • 99% Accuracy Guaranteed
  • Meet ADA Compliance Guidelines
  • Entirely Human-Based Approach
  • Detailed Audio Descriptors
  • Each Caption Frame Hand Crafted
  • Sensitivity to On-screen content
  • Multiple File Formats Available
Platinum Level is Ideal For:
  • Marketing Materials
  • Advertisements
  • Promotional Videos
  • Documentaries
  • Comedy
  • Art Films
  • Theatre/Opera/Concerts
  • Web Series
Available Languages:
Add Ons:
Available Turnarounds:

Relaxed

(5-7 days)

STANDARD

(3 days)

Rush

(24 hours)
CLOSED CAPTIONS
VS. OPEN CAPTIONS

Closed Captions

Closed captions can be turned on and off by the viewers. As more video players embrace Universal Design Principles, closed captions’ display settings can be adjusted to the user’s preference.

Open Captions

Open captions are permanently burned into the video; they are always visible to the viewer and cannot be turned off or adjusted. Open captions ensure your message is received by all viewers regardless of video player or environment. Clients may pick from one of four open caption templates.
Industries Served
Offering high-quality and cost-effective caption, transcription, and other video accessibility services to those in:
Business

Education

Marketing

Entertainment

Technology

Journalism

Fine Arts

Performing Arts & Theatre

Call Centers

Non-profit

Pricing
Gold Level
5-7 Days 3 Days 1 Day
ENG $1.25 $2.00 $3.25
SPAN $2.00 $2.25 $4.00
DE $3.50 $5.00 $7.50
FR $4.75 $5.25 $7.50
IT $4.75 $5.25 $7.50
 Platinum
5-7 Days 3 Days 1 Day
ENG $2.00 $3.00 $5.50
SPAN $3.50 $4.00 N/A
DE $5.00 $7.00 $10.00
FR $6.50 $7.00 N/A
IT $6.00 $7.00 N/A
** Rates are per audio minute.

** Additional $.035/min charge for low audio quality.

Available Add-Ons:

Open Caption Video

Permanently burn the captions into the mp4 video so they are always visible. The viewer cannot turn captions on/off.

Turnaround: Additional 1-2 Hours  Cost: $0.25 per minute

Embedded Caption Video

The caption file is embedded inside the mp4 file. When the video file is opened in certain media players (VLC, Quicktime), the viewer can turn on/off the captions
*Note: Not very common but still used

Turnaround: Additional 1-2 Hours  Cost: $0.25 per minute

SECURITY & CONFIDENTIALITY

ECS takes security, confidentiality, and compliance very seriously. All transcribers and captioners sign an NDA. Best practices in web development and data management ensure your information stays private in compliance with the GDPR and CCPA.